Terms of Use

This page sets out the terms and conditions that govern your use of Hades Bet. It explains the relationship between us and our users, what we expect from account holders, and the rules that apply when you use our online casino services in Canada. By registering or playing you agree to these terms and any applicable policies posted on the site.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that occurs under your login. Only one account is permitted per person, household, or payment method. If we suspect unauthorised access, fraud, multi-accounting, or other abusive behaviour, we may suspend or close the account and withhold funds pending review. You must provide accurate personal information and promptly update any changes to contact or payment details.

Eligibility requirements

To use Hades Bet you must meet the minimum legal gambling age in your province or territory and be physically located in a jurisdiction where our services are permitted. We do not permit access from territories where online gambling is prohibited. By registering you confirm you are not self-excluded from gambling sites and that you are not subject to any local restriction that would prevent lawful play.

Acceptable platform use

Users must not use the platform for illegal or prohibited activities, including money laundering, fraud, or any conduct aimed at exploiting bonuses or software. Automated play, bot use, or collusion with other accounts to secure unfair advantage is forbidden. We reserve the right to investigate suspicious activity and to take appropriate action, including reversing winnings and closing accounts.

General bonus and promotion rules

All bonuses, free spins, and promotions are subject to specific terms which will be made available with each offer. Promotional terms may include wagering requirements, game contribution rates, maximum bet limits while a bonus is active, and eligibility restrictions. Only one active bonus may apply per account where specified. Abuse of promotions may result in forfeiture of bonus funds and winnings.

Deposits and withdrawals

Deposit and withdrawal options, limits, and processing times vary by payment method and are shown in the cashier. We may require identity and payment verification before allowing withdrawals. Documents requested for verification must be genuine; failure to provide required documents may delay or prevent payout. While we do not normally charge internal fees, third-party or banking fees and currency conversion charges may apply.

Dispute resolution

If you have a complaint please contact our support team so we can investigate. We will seek to resolve issues promptly through our internal review process. If a resolution cannot be reached through support, further remedies may be available under the laws that govern this agreement. Using the site does not prevent you from seeking legal advice if you believe that to be necessary.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be posted on the site and, where appropriate, communicated to account holders. Continued use of the platform after changes are posted constitutes acceptance of the updated terms. For questions about these terms contact [email protected].