Hades Bet Casino Terms of Use
These Terms and Conditions set out the rules for using the Hades Bet platform and describe the relationship between our service and users in Canada. We operate the site to provide online casino and betting services; by registering or using the platform you agree to these terms. Please read carefully — they explain account responsibilities, eligibility, promotions, payments, dispute handling and how we may update these rules.
Account responsibilities
You are responsible for maintaining accurate account details and for all activity that occurs under your account. Only one account per person, household and payment method is permitted. Keep your login credentials confidential and notify support immediately if you suspect unauthorised access. We require account verification before processing withdrawals; verification may include government ID, proof of address and payment method evidence. Accounts may be limited, suspended or closed for fraud, chargebacks, bonus abuse or other breaches of these terms.
Eligibility requirements
To use the platform you must be at least 18 years of age or the legal gambling age in your province, whichever is higher, and be located in a jurisdiction where our services are permitted. We do not accept players from restricted jurisdictions. By registering you confirm you meet these requirements. We may request additional information to confirm eligibility at any time.
Acceptable platform use
Use of the site must be lawful and fair. Prohibited actions include collusion, use of automated bots, deliberate exploitation of software, account sharing and submitting false information. Attempting to circumvent limits, terms or security measures will result in account action and possible forfeiture of funds. You must not open multiple accounts to claim multiple promotions or otherwise manipulate outcomes.
General bonus and promotion rules
All bonuses and promotions are subject to specific terms that are published with each offer. Typical conditions include wagering requirements, game contribution rates, maximum bet limits while wagering and time limits for completion. Only one active bonus may apply per account unless stated otherwise. We reserve the right to withhold or reclaim bonus funds and winnings if we suspect abuse or a breach of promotion rules.
Deposits and withdrawals
Payment options available to Canadian players are shown in the cashier and may include Interac, debit/credit cards and supported cryptocurrencies. Minimum deposits and withdrawal limits are displayed in your account. Withdrawals are subject to verification checks and may require additional documentation; processing times vary depending on the method and verification status. We may apply limits to withdrawals and require funds to be returned to the original payment method where practical.
Dispute resolution
If you have a complaint, contact our support team so we can investigate. We aim to resolve issues promptly and fairly. If a dispute cannot be resolved through our support channels, we will outline further options in writing. Any unresolved matters may be dealt with under the operator's applicable jurisdiction as specified in our full legal notice.
Updates to terms and conditions
We may update these Terms and Conditions from time to time. Material changes will be communicated on the site or by email to registered users. Continued use of the platform after changes have been posted constitutes acceptance of the revised terms. If you disagree with an update you should stop using the service and contact [email protected].